Support
Support
Write to hello@dose.city. A person reads every message, usually the same day.
Delete your account
In the app: Profile → Settings → Delete account. It permanently erases your profile and every tasting you have posted. If you cannot reach the app, email us from the address on the account and we will do it for you.
Reset your password
On the sign-in screen, tap Forgot password? and enter your email. The reset link arrives by mail. If it does not, check the spam folder before writing in — that is the usual answer.
A café is missing, wrong, or closed
Add a café from the tasting composer, or email us the name and address. To manage a café or roaster page you own, open its page in the app and tap Claim. Claims are reviewed by hand, usually within two business days.
Something in the app is broken
Tell us what you tapped and what happened instead, and include your iOS version and the app version from Settings → About. That is almost always enough to find it.